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Sales, orders and stock in real time, without waiting for a report.
Stop Running Your Business on Spreadsheets
Custom Software Development for Malaysian Businesses
One System. Every Team. Less Admin.
Orders in Excel, approvals on WhatsApp, forms on paper? We build web apps and business systems around how your team already works, so everything happens in one place and you see your numbers live.
★★★★★ Rated 5.0 by 50+ business owners
First version live in 4–6 weeks
How it works for you
Watch Your Business Move Onto One System
- 01We map how you workYour Excel sheets, WhatsApp approvals and paper forms, mapped step by step.
- 02We build your systemEverything moves into one clean web app, designed around your team.
- 03Your team works in one placeRequests, approvals and stock update live, with the right access for each role.
- 04You see your business liveReports and alerts on your phone, without asking anyone for a spreadsheet.
What you get
One System That Runs Your Daily Work
Built around your process, not the other way round. Here is what changes from day one.
Works on any device
Office desktop, sales tablet or warehouse phone. Nothing to install.
Approvals in one tap
Purchase orders, claims and leave move from person to person by themselves.
Accounting
Card payments
FPX & e-wallets
Online paymentsConnects to your tools
Accounting, payment gateways, WhatsApp and e-Invoice, linked up.
Runs by itself
Reminders, reports and stock updates, done on time.
The right access for everyone
Sales, finance and warehouse each see only what they need.
Safe in the cloud
Daily backups, secure logins and a full audit trail.
What we do for you
What We Do for Your Business
In plain words: how one system takes over the paperwork, the chasing and the guessing.
Less paperwork
Your daily work runs in one place.
- Stock that counts itselfEvery sale and delivery updates the stock, so no more Friday stock-takes.
- Approvals in one tapPurchase requests and claims approved from your phone, not on paper.
- Bookings & schedulesStaff, rooms and job slots in one calendar nobody double-books.
- Every job trackedSee which job is waiting, in progress or done, from quote to invoice.
Before Stock counted in Excel every FridayAfter Stock updated the moment it moves
Happier customers
Customers and partners help themselves.
- Customer loginCustomers check their orders and download invoices without calling you.
- Members & agentsAgents see their own sales, with commission worked out for them.
- Quotes & invoices in a clickA branded quotation goes out in seconds, not an hour in Word.
- Updates sent by themselves“Your order is ready” goes out on WhatsApp or email the moment it’s true.
Before “Can you send my invoice again?”After They download it themselves
Clear numbers
Know where you stand without asking anyone.
- Live reportsSales, stock and team performance, updated as it happens.
- Keep your Excel dataYour old spreadsheets come in, and reports go out to Excel any time.
- AI reads your documentsSnap a supplier invoice and the details fill themselves in.
- e-Invoice readySend e-Invoices to LHDN MyInvois straight from the system.
Before Waiting for month-end reportsAfter Today’s numbers on your phone
Not sure what you need? Tell us about your business and we’ll suggest where to start.
Each part is built when you need it. Tell us how you work today and we’ll suggest where to start.
ISO 9001Quality management
Get ISO 9001 Ready With Your Own System
Going for ISO 9001, or tired of the paperwork that keeps it? We build a web app that turns your quality procedures into simple daily steps, so every record is in one place when the auditor comes.
- Documents always up to dateEveryone uses the latest SOPs and forms, with every version and approval kept for you.
- Problems fixed and closedLog a non-conformance, give someone the fix, and follow it until it’s closed.
- Internal audits on a tabletTick the checklist on site. Findings and follow-ups are saved straight away.
- Training recordsSee who is trained on what, with a reminder before anything expires.
- Supplier checksRate your suppliers and keep your approved list up to date.
- Customer complaintsEvery complaint logged, answered and counted for your management review.
Before Audit week: digging through files and foldersAfter Every record found in a few clicks
We build and set up the system around your procedures. Certification itself is done by an accredited certification body, and we’re happy to work alongside your ISO consultant.
Industries
Built for Your Industry
From a single branch to a group of companies, we build around the way your industry really works.
- ManufacturingProduction, materials and QC
- Trading & distributionOrders, dealers and deliveries
- LogisticsJobs, drivers and tracking
- Retail chainsStock across every branch
- F&BOutlets, suppliers and costing
- Clinics & healthcarePatients, bookings and records
- Education & trainingStudents, classes and fees
- Property & constructionProjects, sites and progress claims
- Professional servicesClients, jobs and billing
- Beauty & wellnessBookings, packages and members
- Direct selling & MLMMembers, trees and commissions
- Corporates & MNCsMany teams, branches and approvals
Our work
Projects We’ve Delivered
SLUX.COStreetwear brand · Malaysia
GOIEFood events platform · Malaysia
Prosper Peace VendingVending machine supplier · Malaysia
IOOIIndustrial products supplier · Malaysia
Struck By LunaWedding planner · Penang
Mr Top ShopPrinting shop · Malaysia
DuraVendingVending machine supplier · Penang
MGT Business SolutionsDigital marketing agency · Malaysia
KYO ClothingFashion brand · Malaysia
SteelByte GlobalIT asset disposal & e-waste · Malaysia
KET AdvisoryInsurance & financial planning · Penang
MGRCGenomics & biotech · Malaysia
Bridging ExcellenceTuition centre · PenangReviews
What Our Clients Say
★★★★★16 business owners shared their experience
“Haptic X web design is very clean and modern, is the style I was looking for. The SEO service also very effective. Great team in Penang to work with, highly recommend!”
Zoe LimFacial Care Founder“They create a clean and modern website that runs smoothly. The SEO work really made a difference. I’m getting more visitors on Google now.”
Kason ChenFinance Agent“As a business owner, finding a web designer who truly understands your vision and delivers results is difficult. However, Haptic X did exactly that.”
Lawren LimBE Owner“The web design is super nice and exactly what I wanted. Their SEO service also helped my site get more visitors and sales.”
Tian MingPrinting Founder“Big thanks to Haptic X for helping me revamp my website! Now it looks brand new and super stunning, my partner really love it.”
Wei HangProperty Agent“Working with this web designer was a fantastic experience! Their professionalism, quick response time, and proactive approach made the entire process smooth and stress-free.”
Bridging ExcellenceEducation CEO“Web design from Haptic X is really impressive, professional, clean, and exactly what I needed.”
Ding RuiGroceries Mart CFO“Professional web design & SEO service from Penang. My website traffic & sales really improve after few weeks 🔥thanks”
JayConsultation Agency“They helped clean up my website structure, fixed my loading speed, and gave me proper SEO setup so Google can finally read my site the right way.”
Ke EnBoutique Owner“I had an amazing experience with the service! From start to finish, they were professional and incredibly responsive.”
riich apparel sdn bhdBusiness Owner“Satisfaction guaranty! Thank you team Haptic X and Mr. Chris too for such a professional service in google SEO, will continue support in the future.”
Triple R ShadeAwning Supplier“Thanks for the effort from all of you, my sales had improved too~ Definitely will find back Haptic X for my next business”
Wei LinBrand Consultant“非常感谢Haptic X 帮我做出 我心目中的网站，朋友们都说很好看，设计完全是符合我的要求 出来的成果也超出我的预期！非常推荐要在网上卖东西的姐妹们 找 Haptic X!”
Yindy LohBranded Bag Reseller“They optimized SEO keywords relevant to my business niche, so I get organic traffic and rank on Google. They explained the why behind each tweak, which was super helpful.”
Sabrina HYMarketing Agency“Haptic X，直接帮我 settle 完整套，连 KOL 宣传都帮我安排到美美。最重要是出来的效果全部都超出我们 expectation，价钱又合理。真的省下很多时间和麻烦，超感谢 Haptic X 团队！🙏”
Dato. DJRadio Station Manager“Haptic X set up proper product SEO for my store, they always deliver everything on time every month. Honestly way better than the last agency I worked with lol.”
Tan CYBranding AgencyPackages
Custom Software Packages
Every system is different, so these are starting points. You get a fixed quote after we map your workflow.
Starter System
A focused tool that solves one key problem.
FromRM 8,000
Start now with Starter System or ask about this plan on WhatsAppYour system
- One focused tool (booking, portal or internal app)
- Up to 3 user roles
- Admin dashboard
- Mobile-friendly web app
- Email / WhatsApp notifications
- Not included: Approvals, reports & dashboards
- Not included: Complex rules & calculations
- Not included: Customer or member mobile app option
Connections & data
- Not included: Payment gateway or accounting integration
- Not included: Data import from Excel
See everything includedShow less
Connections & data
- Not included: Integrations with ERP, e-Invoice & APIs
- Not included: AI & automation features
Safety & support
- Cloud hosting setup
- Not included: Audit log & backups
- Not included: Performance & security hardening
- Not included: Dedicated project manager
- 3 months free support
Business System
A complete system for a department or core process.
FromRM 18,000
Start now with Business System or ask about this plan on WhatsAppYour system
- Multiple modules & workflows
- User roles & access levels
- Admin dashboard
- Mobile-friendly web app
- Email / WhatsApp notifications
- Highlight: Approvals, reports & dashboards
- Not included: Complex rules & calculations
- Not included: Customer or member mobile app option
Connections & data
- Highlight: Payment gateway or accounting integration
- Data import from Excel
See everything includedShow less
Connections & data
- Not included: Integrations with ERP, e-Invoice & APIs
- Not included: AI & automation features
Safety & support
- Cloud hosting setup
- Highlight: Audit log & backups
- Not included: Performance & security hardening
- Not included: Dedicated project manager
- 6 months free support
Enterprise Platform
Large platforms, MLM systems or multi-branch operations.
FromRM 35,000
Start now with Enterprise Platform or ask about this plan on WhatsAppYour system
- Full platform: MLM, agent or multi-branch
- User roles & access levels
- Admin dashboard
- Mobile-friendly web app
- Email / WhatsApp notifications
- Approvals, reports & dashboards
- Highlight: Complex rules & calculations
- Highlight: Customer or member mobile app option
Connections & data
- Payment gateway or accounting integration
- Data import from Excel
See everything includedShow less
Connections & data
- Highlight: Integrations with ERP, e-Invoice & APIs
- Highlight: AI & automation features
Safety & support
- Cloud hosting setup
- Audit log & backups
- Highlight: Performance & security hardening
- Highlight: Dedicated project manager
- 12 months support
Every plan includes
- Workflow consultation
- UI/UX design
- Testing
- Training & documentation
- You own the system
Reference prices in Malaysian Ringgit — your final price follows your scope. For an accurate quote, WhatsApp us or send us a message.
Cost & timeframe
Custom Software Cost & Timeline in Malaysia
Price and time depend on how many modules, user roles and integrations you need. We map your workflow first, then agree a fixed scope, price and timeline before we start.
Starter system
4–6weeks
One focused tool, like a booking system, a simple portal or an internal app.
Business system
2–3months
Several modules and workflows, with approvals, reports and integrations.
Need it sooner?
Rush+20–35%
We can move faster for a rush fee. Time spent waiting on others, like third-party API access, isn’t counted.
From first chat to live system
- 1Week 1
Free consultation
A short call or WhatsApp chat to understand your business, goals and budget. You get a clear proposal and timeline – no obligation.
- 2Week 1–3
Workflow mapping & prototype
We map your process and design clickable screens, then agree a fixed scope, price and timeline.
- 3Sprints
Build in sprints
Development in short cycles with regular demos, so you see progress and give feedback early.
- 4Launch
Test, train & launch
User testing, data migration from Excel or old systems, staff training and go-live support.
- 5
Support & next phase
Bug fixes and support, then new features as your business grows.
FAQ
Questions, answered
Can’t find yours? Ask us on WhatsApp — there’s no wrong question.
It depends on the features, user roles and integrations. Simple systems start from around RM 8,000, while larger platforms cost more. After mapping your workflow we give a fixed quote, so the price doesn’t keep growing.
A focused system can launch in 4 to 6 weeks. Bigger systems are built in phases, so you can start using the most important features within the first couple of months.
Yes. Once the project is paid in full, you own the system, your data and the source code.
Usually yes – payment gateways, accounting software, e-invoice, WhatsApp, Google Sheets and most tools with an API. We check this during discovery.
You get free support for bug fixes, then optional maintenance plans for hosting, backups, updates and new features.
Our ERP is a connected business system for operations like sales, projects and documents. Custom software is anything built for a specific need – booking, portals, MLM or tools. Many clients combine both.
Ready-made software is great when it fits. Custom software makes sense when your team keeps working around a tool, pays for users or features it doesn’t use, or juggles several apps that don’t talk to each other. We tell you honestly which fits during the free consultation.
Yes. We build web apps that work in any browser on desktop, tablet and phone, so there is nothing to install. If you need an app in the App Store or Google Play, we can build that too.
Yes. We import your existing customers, products, stock and records from Excel or your old system, check them with you, and train your team before go-live.
Free consultation
Let’s map your new system
Tell us about your business. We’ll suggest what you need — free, no obligation.